Safety Protocols

We share the common goal of your pet’s well-being. Please know, we are committed to doing everything possible to provide your pet with the care you have come to expect from us. During this challenging time, we kindly ask for your patience and understanding for our team as they are operating under guidelines designed to keep you, your pet and our team safe, while complying with state and local guidelines that will allow us to remain open providing care.

For your safety as well as the safety of our staff, Grafton Animal Hospital has adopted new protocols to aid in controlling the spread of the novel coronavirus (COVID-19).

In order to remain open to provide the best care for our patients, we have implemented a Curbside Policy for seeing patients.

  • Please bring a cell phone with you and call our phone number upon arrival: (757) 898-8433.
  • A care team member will meet you at your car to bring your pet inside for your appointment. Other than exceptional circumstances, clients are not allowed inside the hospital at this time.
  • Your veterinarian will contact you by phone to discuss finding, diagnostic recommendations, and treatment options.
  • Payments will be taken over the phone and your pet will be returned to you with any necessary medications, food and/or preventatives. If you are uncomfortable paying over the phone, please let us know, and we can come to your car.
  • All medication refills, prescription diet and retail items will be handled the same way.

If you are ill or have been in contact with someone who is ill, please let our staff know so that we can determine how to best assist you and your pet.

We appreciate your help in making sure your pet’s visit runs smoothly and look forward continuing to be here for you when they need us.

Thank you for entrusting us with the care of your beloved pet. We wish you safe and healthy days to come.

Stay well,

The veterinarians and staff of Grafton Animal Hospital

Why We Are Your Best Choice

  • Monthly Continuing Education for All Staff Members

    We believe that education is the key to preventing illness and shortening the recovery time for your pet's ailments.

  • High-Quality Care Tailored to Each Patient

    We value the human-animal bond and strive to provide premium, loving care for your pet's unique needs.

  • Fully Equipped and Prepared for Your Pet's Needs

    Our hospital is a 6,000 sq ft facility with a large kennel, grooming room, treatment area, and more to best serve our patients.

Does Your Pet Need Attention? 

Real Stories from Real Owners

Read Our Reviews
  • “He loved staying at the kennel”

    - Junes Wedd
  • “Truly a remarkable place!”

    - Gina
  • “He is happy and looks well cared for and relaxed!”

    - Rick