Reviews

We are very happy with Grafton Animal Hospital. Dr. Neuhaus is great and the office personnel are very helpful and friendly.

I had to have our cat of 17 and a half years sent to cat heaven. They were very understanding and helped me through the tears.

Bella stayed 4 days and 3 nights. She came home like a new dog. She even got her nails trimmed. The staff was great from the first phone call.

Very caring towards the animals. Great staff

I was a new customer recently was seen for an exotic pet (boa) named Chili.

It was a bit of a drive for me being from VA beach, however, the drive is well worth it.
I had a boa with a significant impaction that he was seen for and during the visit the staff was amazing. Everyone was incredibly polite, they were all clearly interested in each animals well being, and they got a story out of my boy going into the x ray tube and not wanting to exit after his x rays where he had to have the tube cut for him to be removed (sorry, lol). Even staff who werent sure about him wanted to check him out 🙂
After the visit they checked in almost every day on Chili (boa) to see how he was progressing. And he seemed to be progressing really well. Sadly, Chili didnt make it through treatment and I texted them back that night with the update.
The next morning I recieved a very heart felt voicemail from Dr Neuhaus about Chili, as well as an explanation of what could have caused his passing during treatment.

Although the outcome was not what was hoped for, the experience itself working with this practice couldnt have been better and was the best exotic vet experience i have had.

I hope I dont need a vet visit again too soon, but if I do, ill be coming back here for sure! And will reccommend to others as well

When I got to Grafton animal hospital they could not see Drake but tha front desk receptionist told me what to give him to eat until she schedule me a appointment for Saturday when I got there Saturday they took Drake to check him over and his doctor and her helpers was very thorough and polite i will suggest anyone with a animal to Go there thank you Grafton animal hospital and staff member

Very friendly and professional from the moment we walked in to the time we left. They care and compassion shown for our fur babies (all 3) was above standards. Thank you for being so patient with them!

We are huge fans of the team at Grafton Animal Hospital. We have our older dog attending doggy daycare 3 days a week. He loves it!!! We have our young puppy starting puppy play days. They are very caring in all situations.